Operations - Costello

It’s one thing to be a force for good behind the scenes. Having consumers reward you for it, however, depends upon a unique combination of elements.

China’s complicated and colorful e-commerce landscape gives us a sense of how livestream shopping is transforming retail. Si Xie, assistant professor of information systems and operations management, researches this new trend.

With the right operational strategy, transitioning from selling products to delivering services can be the right move for profits, people and the planet. Ioannis Bellos, associate professor of information systems and operations management (OM)  and MBA Program Director at the Donald G. Costello College of Business, and Hang Ren, associate professor of OM at Costello, have published research exploring how servicization can live up to its massive potential. 

The economic data on climate and business outcomes paints a picture of profound disruption beneath a placid-seeming surface.

The Greg and Camille Baroni Center for Government Contracting is working with the federal government to reform the military’s Cold War-era processes for tech development.

The executive director of George Mason’s government contracting research center highlights “agile acquisition” as the key to beefing up national defense.

Why are some firms more forthcoming than others about their social and environmental impact? It may have to do with the CEO’s personal incentives.

Mehmet Altug, an associate professor of operations management, has been researching retail returns policies for a decade. The issue has recently come to prominence, as the lenient policies of online retailers have led to skyrocketing return rates (now exceeding 20 percent in the U.S.). Altug’s various academic papers delve into the difficult trade-offs retailers face when setting returns policies. While there are no easy answers, Altug’s research identifies factors that can help retailers achieve more strategic flexibility.